This article is applicable only on shared hosting, reseller hosting & business email hosting plans as vps or dedicated servers do already have custom paid backup addons.

Please note that to maintain the infrastructure and for the system admin time involved in backup restore any custom backup request for past data is paid service only. Users are requested to kindly have timely offsite backup downloaded before performing any live changes on website to avoid any such cases or backup restore charges.

If you need any previous backup or any data deleted or for any other reason then you can order the backup restore addon from

Please note that it is for Onetime Old Backup Request (Subject TO Availability)
- Refunds issued only if there is no data found on that specific date. Data is provided as on as available basis as it is without any Guarantee or Warranty.
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