Check whois from any of the 3rd party website such as https://whois-search.com/
If the domain name whois says "Domain status = OK" that mean that domain name is not having any domain name transfer lock on it.

If there are other details in domain status such as a "transfer prohibited" or some other relevant status then you shall contact current service provider to have the domain name unlocked as required.

Kindly note that any domain name transfer can’t work until domain name is having transfer lock & theft protection disabled on it.
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