Please note that technical support is 24x7 online via email at our avg reply time is < 3 hrs however most of queries are replied in less than 60 minutes time frame only over email. So the support services in WebJi® over email are not slow as can be in any other provider's case. All emails are replied timely basis

We understand that sometime you may require to share your quick queries on chatbox or sometime you can have some urgent discussion required for that we have live chat on our website

Please note that Max. 2 chat request per month allowed per client at no cost, if need more can be ordered as paid addon.

Chat is not an alternative to daily technical support needs. If you have more than 2 chat a month your chat will be replied over email. Any form of chat system abuse or spam will not be accepted. If you need a 24x7 chat only support contact us at so that appropriate quote can be provided for support overheads having dedicated tech available for you.

For regular daily technical support kindly prefer email at and once a while based on necessities feel free to chat with us however if we prefer 100% support over chat only the same can be arranged as paid addon only. Any form of chat system abuse will not be accepted.

For more details about how to contact for support please visit our KB article at****
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