Yes, we also offer managed support add-on for servers outside WebJi® network in case you have setup it outside WebJi® services. Please check and order any of our managed support add-on plan from

Features of that plan are as follows:

All in one package (support + cloud backups) for your server
Linux & Windows VPS/dedicated server support.
max. length allowed per query - 24 hrs. after 24 hrs new credit is used.
Data migration / Onetime Server hardening / Server setup not included
Daily regular support queries included
Hardware support is not included ( if server is outside webji network)
Backup agent price included in plan
No additional fee for remote backup storage
1 Service plan order required Per server.

In order to provide support for any remote services the following details will be required:
RDP administrator / SSH root login details along with error or issue you are facing so that our team can check and update you accordingly.

For any additional queries, please feel free to contact us at
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