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How to secure my website? What basic steps to follow for it?
What are the primary basic steps to secure my server or website? If you are facing any website defacement issue or email compromised or spamming related issues, then please follow the basic steps to ensure a basic level of security of our website or server, they are as follows: Reset all email id password, specially the one which you doubt may have the weak passwords. Make sure all of the CMS software if used such as Joomla / Wordpress, etc. They are all updated along with the plugins
Why malware website are not allowed to host and what it may cause?
What can be a infected website and why it matters to be fixed? Ans: A website having malware codes, malicious files or encrypted malwares or suspicious files not part of web application can be a result of infected website cms or website. There is no rule of thumb; as not all attacker have same mind; so client is requested to please cooperate and understand the value and importance of keeping website clean and make sure to follow given steps and guidelines to have safe internet and safe & secur
My website is suspended for hosting malware / suspecious files or outdated cms what is the next step?
Read the website security steps as mentioned at https://helpdesk.webji.in/en/article/how-to-secure-my-website-what-basic-steps-to-follow-for-it-j80i2o/ , and ensure your developer reads the same properly as they have to follow required security steps. Most of the cases where the issue repeats more often are: A) Developer skips any of the security measures and steps B) Or, if they scan with any antivirus and re-upload any infected file back as most of the latest infections can't be picked b
How billing ac holder can add sub account to authorize any additional email ids for support with webji?
Please note that in online business where transactions are done virtually please note that your email id is your identity and due to nature of digital services and its security & privacy reasons we do provide service and support to exact same email id which is registered in billing account with us. In some cases where you have a team and want to authorize some of your staff or colleague email id as per your own decision then main billing account holder can authorize additional email ids
Do WebJi® offers any website malware cleanup services?
Yes, we offer the services for website malware cleanup, however such services are only suggested in case your developer is not ready or not able to technically help you with primary steps as everyone can follow steps mentioned at https://helpdesk.webji.in/arti... So we don't want everyone to order such an addon until required. You can place order for the services from https://webji.in/billing/cart.php?a=add&pid=1584 charges are INR 3500+18%, GST for 1 year for the time and resources involved an
What is difference between free and paid ssl certificate?
What is difference between free and paid ssl certificate? There are two options when it comes to SSL: Free SSL It's free for any domain name from Lets Encrypt, Plesk panel has the option to enable it. No support provided. Suggested for non-commercial projects or testing purposes. Paid SSL (recommended option) Its provided from leading SSL issuer, such as Comodo/Sectigo Technical support is provided. Suggested for an e-commerce website having a brand on the back. Sectigo P
Types of SSL provided by WebJi
At WebJi® we offer the following 3 types of SSL certificates to secure your website: Sectigo PositiveSSL - Basic SSL covers one domain name yourdomain.com and www.yourdomain.com order from https://webji.in/billing/cart.php?a=add&pid=1395 Sectigo Positive Wildcard SSL - For them who want to have many subdomains also covered with the same SSL. Cost higher but for Unlimited subdomains SSL. order from https://webji.in/billing/cart.php?a=add&pid=1201 Sectigo EV SSL - Expensive but premium SSL
Best steps to follow to ensure better email security
Reset your email id password Scan your local PCs or Laptops with any 2 leading antivirus. Never have same password for more than one email id Never use easy to crack password always use good strong password. Some of sample you can see from https://randomkeygen.com/
Someone send me an email that my email id got hacked! What shall I do now?
Someone is sending you spam email and in that he/she written that they have your email id doesn't necessarily mean they are having your email id hacked. Spammers or cybercriminals send such emails to thousands of people this is an act of crime, but this is how they think they can make people worried. So in order to determine the exact issue, if you are WebJi® client and have got any such email then please follow the steps as mentioned below: If you are using outlook then you can get the ema
How to ensure good email reputation of my server or domain name online?
Please note occasionally any server or domain name may face spam blacklisting or spamming the flagged issue resulting in low email reputation of the domain name or the server IP. Here in this article we are suggesting the necessary steps to ensure your email reputation remains valid and email gets optimal inbox delivery as much as possible: Things "your service provider" can help with: Making sure that DKIM, SPF and DMARC record for your sending domain name. Proper rDNS record for send
How to ensure the optimal security of a database?
Please note that there are many things you need to take care of first in order to ensure optimal security for your database, some of them are as follows: If you are using Wordpress or any related CMS Software, then make sure that your website application and all its plugin or themes etc are up to date to the latest versions. Make sure never to use 123456, abc123, name123, sort of easy to crack the password, thus always making sure that you have a strong good password set on your web hosting
What are the benefits of Securedash? Why shall I buy Securedash?
SecureDash is a 10-in-1 website security solution and provides you protection from many of the malware issues such as DDOS protection, CrawlBot, Fake WAP, MySQL Injection, AutoFileMod, Phishing, Brute Force, Malware Scan, ClickJacking, .htaccess, Virus Rack, Cookie Theft, Foreign Ping, Waterhole Attacks and VirtuLoad. You can order SecureDash from https://webji.in/billing/cart.php?gid=142 You can also watch our SecureDash presentation at
I have malware infection on my website, how can I download the website backup of infected data?
We take it as our duty to make sure our clients are made aware and educated of important information and risk associated with incorrect or invalid steps when dealing with malware case as we have years of experience to handle the malware issues on website but our client may or mayn't be having expertise to handle such cases. So when asking for old data backups kindly be informed of the same as follows: Never reuse any infected data if you do the infection may repeat again more often. If
An unknown hacker sent me an hacking email
An unknown hacker sent me a hacking email ****The world is having many fraud people too. Please be aware and be advised that anyone can send anything to anybody. Every single day we get tons of spam emails and that's the real problem of the internet not of us alone. Anytime you get an email make sure: You* know the sender - fraudulent people can send emails from various names, this is why they are a fraud. You shall only download any attachment if you think the sender of the email is ge
My website is blacklisted on Google or McAfee - How to fix it?
If the website is blacklisted on Google Safe Browsing or McAfee site advisor then. **You need to do the following: ** Your developers have to follow steps as mentioned at https://helpdesk.webji.in/article/show/115694-what-are-the-primary-basic-steps-to-secure-my-server-or-website Once done you have to send a delisting request to above mention RBLs https://transparencyreport.google.com/safe-browsing/search?url=domain.com https://www.siteadvisor.com/sitereport.html?url=domain.com If you w
How can I order restore request for shared hosting account for any old backups?
This article is applicable only on shared hosting, reseller hosting & business email hosting plans as vps or dedicated servers do already have custom paid backup addons. Please note that to maintain the infrastructure and for the system admin time involved in backup restore any custom backup request for past data is paid service only. Users are requested to kindly have timely offsite backup downloaded before performing any live changes on website to avoid any such cases or backup restore charge
I got a fake call, is webji client data safe?
We have seen cases where any 3rd party or unknown people calls you saying your website expired or going to expire or renew it asap or anything like that. First of all please be aware that this is internet world and spammers or cyber criminals are there to fraud people. So always only reply or attend any email from email@example.com which is your service provider in case you have purchased services from webji.in Please note there are many online whois details scrapper tools such as https:/