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• What is correct url to open my web hosting control panel?

  If you are hosted on cPanel please use the URL as http://yourdomain.com/cpanel And if you are hosted on the Plesk control panel server then please use the URL as http://yourdomain.com:8880 Make sure to replace yourdomain.com with your domain name hosted on our server. If you still face any issue to login using the URLs or you have forgotten the password then please send email from your registered email id to support@webji.services and include a screenshot of the issue and user password you areSome readers

• My website or email is working, how can I connect to support team?

  If you have any error message or your website is not working or any email id is not working or any other technical query please drop us an email from your registered email id in our records to support@webji.services Kindly make sure to include the details of your query + screenshot of the error you are getting so that our technical team can investigate accordingly. If there is any error message on the web page then make sure to share the website link + steps to recreate the error message isSome readers

• Do you have web conferencing or online meeting facility?

  Google offers meet software. that allows you to make online meetings and at WebJi® we offer you GSuite plans. https://meet.google.com/ You can order the GSuite plan from https://webji.in/billing/cart.php?a=add&pid=1502 Advantages of GSuite & buying it from Webji? You get the 1st layer support from WebJi® as your service provider You get all the support from the Gsuite team as well as it is as there for any other regular customer of GSuite with Google. **You can order Gsuite planSome readers

• Why WebJi® provides Plesk Panel not Cpanel?

  There was a time when cpanel was offering unlimited domains allowed license way back in year 2019 (as far as best remembered) they moved to per account pricing and overnight have changed their pricing to way many times higher pricing only for control panel. A cost of server may increase way upto 10-30 times if we opt for cpanel where as similar file manager, dns manager, email mangement, db management, phpmyadmin they all are options are there in Plesk Panel too. So that is why we prefer PleskSome readers

• How to connect to FTP via Filezilla?

  How to connect Normal FTP in Filezilla? Step 1: Click on Site Manager Step 2: Click on New Site Step 3: Enter the name of FTP any name you can remember or domain name there Step 4: Select from drop-down settings as mentioSome readers

• How can I reboot a shared server?

  If you are having a shared hosting ac on any of our shared server then it is not your own separate vps or dedicated server so cant be rebooted per user's order. If for any reasons you need such controls you can also check our vps or dedicated server plans as mentioned at http://webji.in/ As in case of shared hosting, if you are facing any technical issue (for which you think reboot is required) let us know our team will check and further assist you accordingly if there is anything needs to be cSome readers

• I have forgot my FTP account password or login details

  I have forgot my FTP account password or login details Due to security reasons, FTP password can be reset only after a written request from your registered email id in our records to support@webji.services So please send your FTP password request to support@webji.servicesSome readers