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• My server is spamming or getting spamming complaint - What can I do right now to fix the issue?

  Any server is spamming, there can be multiple causes for the same one of the primary reason behind that can be either the computer where you are using your email, id is infected of any malware, Trojan or key logger or either you have had a 123456 or any other name123 sort of quiet to crack password. The following steps are suggested in such case: Making sure that all your local computers or laptops are having 100% genuine purchased software and OS licenses as pirated copies of the OS or anySome readers

• How to get rid of Frequent blacklisting in specific RBL for my vps / dedicated server IP?

  This article is useful for you in case you are hosting a vps or dedicated server and facing frequent RBL blacklisting issue with one or few of specific RBLs. Kindly note that any form of frequent blacklisting is an indication of ongoing spamming issues or defective email practices by your email users for the server. If your email id getting password hack or spamming hacking related issue then make sure to follow given step for all your hosted email ids each email user as mentioned at http:/Some readers

• What is self managed or unmanaged server?

  Any server without a web hosting control panel will be unmanaged or software self managed server only. That mean we will deliver you RDP access in Windows server and SSH root access in case of Linux server however any software related part needs to be self managed by your developer or system admin available at your end in your technical team. Any sort of software level support or software installation etc is not included in unmanaged or self managed by customer type of servers. So if you areSome readers

• Do you provide cPanel with VPS or dedicated servers?

  Yes, we do. For any additional queries, please feel free to contact us at support@webji.servicesSome readers

• Is this possible to get WebJi® managed support in case my server is not purchased with WebJi®?

  Yes, we also offer managed support add-on for servers outside WebJi® network in case you have setup it outside WebJi® services. Please check and order any of our managed support add-on plan from https://webji.in/billing/store/managed-server-cloud-backups Features of that plan are as follows: All in one package (support + cloud backups) for your server Linux & Windows VPS/dedicated server support. max. length allowed per query - 24 hrs. after 24 hrs new credit is used. Data migration /Some readers

• How to restore crashed MSSQL server from old mdf ldf files in hand?

  Ok, this is a bit tricky and manual, but here are the steps which you can follow in case you have installed the same mssql server version and then trying to attach your old mdf ldf so that you can run the server with same db status as was there in mdf ldf files in your hand. Create same named db in MSSQL - we will recommend create them via Plesk Panel only so everything in within Plesk Now locate your mssql data folder where it creates those mdf ldf files as in name of the database you jSome readers

• How to have additional Remote desktop (RDP) licenses on my server I have with you?

  Please note that extra RDP license options are only available for a few VPS or dedicated servers only as an optional add-on for which you shall check with our team via email at support@webji.services if that is something applicable on your VPS or dedicated server or your upcoming purchase of server shall be after discussing with our team for the same in advance so that we can suggest you a suitable plan accordingly. SPLA is an initial agreement that any web host has to do with Microsoft and oncSome readers

• How to change server time zone change from GMT to IST time zone?

  Please note that custom time zones are only allowed over VPS or dedicated servers as they are private server options. So if you have a private VPS / dedicated server with us then please send us an email to support@webji.services and our team will be happy to assist the time zone of your server based on your preferences and requirement.Some readers

• I want to upgrade my operating system from older to new version.

  It is not possible to upgrade the operating system on the same vps or dedicated server. OS require a new server to be setup and the data migration to be done. IP of the server will be also changed as the new server needs to be made live and data copied via internet. So here is the plan how the operating system new version can be availed: Order new server with current pricing plans from our website and have the upgraded centOS 7 for example instead of centOS 6. You can contact our team to shFew readers

• What is rDNS and its importance with email delivery?

  A reverse dns is a domain name based hostname such as server.yourdomainname.com So if you have opted for a vps or dedicated server then you can email us your company domain name on which we can make server.yourdomain.com here your domain will be your website name you have hosted on server with us. Once done we will have your server IP have reverse dns zone == that newly created A record viz. server.yourdomainname.com Once done wait for 24-48 hrs for dns to get propagated and it shall fix anyFew readers

• How to have 6 months log rotation setup for Linux & Windows servers?

  For servers with Plesk Panel on it: In order to set the log rotation in Plesk you can use the help of below articles. https://support.plesk.com/hc/en-us/articles/214527745-How-to-manage-log-rotation-for-a-domain-in-Plesk https://support.plesk.com/hc/en-us/articles/214027349-How-to-change-log-rotation-settings-for-all-domains-at-once- For servers without Plesk Panel on it: You can refer to the below URLs to set the policy in Linux https://www.digitalocean.com/community/tuFew readers